At Cherry Professional, our values aren’t something we wheel out when it suits. They show up every day in the way we speak to candidates, support clients, and do our jobs properly.

Our latest candidate and client feedback gives us a really clear view of how that’s landing.

What candidates are telling us

Over the past year, the feedback we have received has been consistently strong:

  • 100% were happy or very happy with our service
  • 100% felt very well briefed on the role and the company
  • 100% said the support they received was excellent
  • 100% would recommend Cherry

Maintaining results like this year after year is not about chasing headline numbers. It comes from showing up consistently and doing right by people every time.

For us, that means being honest in how we work, respecting people’s careers, and communicating clearly at every stage.

It always comes back to relationships

The biggest takeaway from the written feedback was not about the process. It was about our people.

Candidates regularly described their consultants as:

  • Personable
  • Genuinely invested
  • Like a friend who’s on my side

We understand that changing jobs can be stressful. Whether it is redundancy, interview nerves, or uncertainty about the future, candidates told us they felt reassured, prepared, and supported throughout the process. That is what relationships mean to us.

Ultimately, it is about you. Your confidence, your experience, and where you go next.

Cherry Professional Values and Customer Satisfaction – 2026

Clear communication still matters

Clear and consistent communication continues to be a key part of the experience:

  • Regular, honest updates
  • Calls before and after interviews
  • Clear next steps
  • No radio silence

Even as expectations across the market continue to rise, 96% still rated our advice as helpful or very helpful. We will continue to listen and improve, because clarity is not a one-off task. It is an ongoing commitment.

Clients see the same thing

Client feedback reflects the same experience:

  • 100% would recommend Cherry Professional
  • 100% confidence in how well candidates are briefed

Clients consistently mentioned:

  • Speed and efficiency
  • Same-day candidate delivery
  • Shortlists that lead to hires
  • Consultants acting as advisors, not just sending CVs

One piece of feedback captured this clearly:

“Interviewed the first recommendation and hired them at interview.”

Even where our fee was higher, clients were clear they were happy to pay for quality because time, trust and fit matter.

What this means to us

These results reinforce what we stand for:

  • Clarity builds confidence
  • Honesty builds trust
  • Excellence keeps raising the bar
  • Relationships lead to better outcomes
  • Respect underpins everything

Everything starts with you

Whether you are a candidate looking for genuine support or a client seeking a recruitment partner you can rely on, this is the experience we work hard to deliver consistently and with care.

We are proud of the feedback. More importantly, we are committed to getting even better.

Get in touch

If you are looking for a recruitment partner who prioritises relationships, clarity, and results, we would love to hear from you. Whether you are hiring or exploring your next career move, our team is here to support you. Contact us today to start the conversation.

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