Cherry Professional is currently recruiting for a highly reputable Engineering organisation in Nottingham. The purpose of the role is provide comprehensive Administrative cover on an temporary basis for a minimum period of 3 months within a busy Service department.

Responsibilities

Interpret requirements from customer correspondence

Present the offer of quotation to customers and follow up to ensure it fulfills their requirements

Liaise with other departments to gather information.

Receive Customer orders and process accurately.

Input orders to be authorised

Chase suppliers for dispatch dates

Produce delivery dispatch reports which are sent to co-ordinators and schedulers

Answering calls on the phone queues and assisting with customer queries

Answering calls on the phone and assisting with customer queries

Check all documentation is in the shared drive

Monitor open orders to ensure jobs are closed when the works are complete

Keep backlog dates to match predicted billing dates

Ideal Person

A back-ground in Administrator and/or Customer Service (office or call centre based)

Self-discipline, punctuality and reliability

Willingness and drive to learn

Numerate and have strong problem solving skills

Effective communicator

People skills (approachable, friendly and confident) and team worker

Organised and can work to deadlines