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Operational Specialist

  • Location


  • Sector:

    Customer Service, Administration & Business Professionals

  • Job type:


  • Salary:

    £20000 - £22000 per annum

  • Contact:

    Tara Rubbani

  • Contact email:

  • Contact phone:

    07741 833021

  • Job ref:


  • Published:

    22 days ago

  • Expiry date:


  • Startdate:


  • Consultant:

    Tara Rubbani

Operation Specialist | Salary £20,000- £22,000| Permanent | Nottingham City Centre.

Cherry professional is supporting a pioneering business based in Nottingham city centre. They are seeking an experienced Operation Specialist on a permanent basis. 

We have an excellent opportunity for you to work for a fast growing company that delivers industry leading performance portfolios to its partners. In addition, you will have a chance to work within a successful creative team. 

Do you want a role that offers you excellent benefits and career development? If so this role may be right for you!

Key Responsibilities,

To manage the operational queries from internal and external stakeholders, including the broader operations team, clients and suppliers.

To review and input information gathered from clients and suppliers into databases and systems.

To ensure all SLA’s are consistently met, and issues escalated where appropriate.

You will support the senior and team leader with quality assurance checks.

To become and act as a Subject Matter Expert.

You will work with your team leader to drive liquidation rates and increase revenue.

Ideal candidate,

Knowledge in using Microsoft/ Google packages

Understanding of debt recovery industry or financial services

Previous experience in complaints handling 

A knowledge of FOS and FCA regulations

 What’s On Offer,

 Salary £22,000

 Career Progression

 Health insurance packages

 Company Pension.

Cherry Professional is recruiting on behalf of the client. Have you also applied for the following roles? Customer Service, Complaint handling, Case handler

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.