£20000 - £22000 per annum
22 days ago
Operation Specialist | Salary £20,000- £22,000| Permanent | Nottingham City Centre.
Cherry professional is supporting a pioneering business based in Nottingham city centre. They are seeking an experienced Operation Specialist on a permanent basis.
We have an excellent opportunity for you to work for a fast growing company that delivers industry leading performance portfolios to its partners. In addition, you will have a chance to work within a successful creative team.
Do you want a role that offers you excellent benefits and career development? If so this role may be right for you!
To manage the operational queries from internal and external stakeholders, including the broader operations team, clients and suppliers.
To review and input information gathered from clients and suppliers into databases and systems.
To ensure all SLA’s are consistently met, and issues escalated where appropriate.
You will support the senior and team leader with quality assurance checks.
To become and act as a Subject Matter Expert.
You will work with your team leader to drive liquidation rates and increase revenue.
Knowledge in using Microsoft/ Google packages
Understanding of debt recovery industry or financial services
Previous experience in complaints handling
A knowledge of FOS and FCA regulations
What’s On Offer,
Health insurance packages
Cherry Professional is recruiting on behalf of the client. Have you also applied for the following roles? Customer Service, Complaint handling, Case handler