£20000 per annum, Benefits: Career progression, Onsite Gym, Free Parking.
14 days ago
IT Helpdesk Analyst |Salary £20,000|Permanent|Nottinghamshire.
Cherry professional is supporting a well known and loved company based in South Nottingham. They are now looking for an IT Helpdesk Analyst to join their successful IT team. You will be helping to support their stores with all IT queries.
You will be the single point of contact for their stakeholders by providing resolution, advising, and solving diagnostics problems. In addition, this helpdesk role will allow you to use your knowledge and experiences to carry out system builds and configuring, shipping, and installing new equipment.
Is company culture and values important to you? Then this is the right role for you!
Key Responsibilities: -
You will collate information from multiple sources to find the root cause of the problem.
To communicate with customers and offer excellent service.
You will work independently within a team by using your own initiative.
To drive a problematic situation or task through to a conclusion.
You will work towards tight deadlines and achieve the goals set.
Ideal candidate: -
Experience with customer service and VOIP telephone systems would also be beneficial.
Strong problem-solving skills.
Ability to work towards deadlines in a fast-paced environment.
Great communication skills.
Great IT skills.
Benefits for you: -
Cherry Professional is recruiting on behalf of the client. Have you also applied for the following roles, IT Support, Helpdesk Ist Line, IT Adviser, IT Technician.