Up to £16328.00 per annum
3 months ago
Hours of work are on a rotating shift pattern between 7am and 9pm Monday to Sunday.
Shortlisted candidates will need to be able to attend a 1/2 day interview / assessment on 28th or 29th November 2018.
This is an excellent opportunity for someone with Customer Service & Helpdesk Experience and confident telephone manner. You will be provided with the necessary training in order for you to be both confident and competent in your role.
You will be responsible for liaising with both clients and customers to ensure a smooth and efficient service
Answering incoming calls with a professional telephone manner
You will need to be able to build a strong relationships with existing clients and customers
Be reactive in situations and stay calm under pressure and think on your feet and be able to investigate and solve any issues that arise
Will have helpdesk & Customer Service experience - this includes from a Retail background
Reliable and enthusiastic
Strong Customer service background
Accurate with attention to detail
Strong verbal communication skills
Organised and efficient and able to take ownership of the task in hand
Personable and able to listen to customers
Other roles you may have applied for: Customer Service Assistant, Customer Service Agent, Inbound Call Centre Agent, Customer Service Executive
Cherry Professional are recruiting this role on the behalf of their client