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Data Administrator

Data Administrator

  • Location

    Nottingham, Nottinghamshire

  • Sector:

    Administration & Business Professionals

  • Job type:

    Temporary

  • Salary:

    £19000 - £22000.00 per annum

  • Contact:

    Kate Lavery

  • Contact email:

    kate.lavery@cherryprofessional.co.uk

  • Job ref:

    BBBH13964_1552922022

  • Published:

    3 months ago

  • Duration:

    Temp to perm

  • Expiry date:

    2019-04-03

  • Startdate:

    March 2019

  • Consultant:

    #

Cherry Professional are currently recruiting for a Data Administrator who is a whizz on Excel for a fast growing SME in Nottingham. As a member of the Customer Experience team you will be responsible for maintaining customer satisfaction through reporting, carrier liaison and process management. To excel in this role you will have a strong customer focus combined with a good knowledge of data manipulation.

Responsibilities

  • Offsite Customer Collections Management
  • Various Carrier SLA and Customer Services Reporting
  • Daily report analysis feeding outputs to relevant departments and raising internal Customer Service Tickets
  • Dangerous Goods Management
  • Ensure full documentation and Processes are adhered to
  • Customs Clearance Queries
  • Customer Query Support
  • Sales Administration Support
  • Returns Management

Required Experience and Skills

  • IT literate, specifically must be experienced in using Excel including manipulating large volumes of data, formulas and pivot tables. Experience with Macros would also be beneficial
  • Customer focussed
  • High Attention to Detail
  • Ability to work to tight deadlines and manage own workload
  • Good communication skills

Other roles you may have applied for: Customer Support Executive, Data Analyst, Data Manipulation Assistant, Excel Administrator, Customer Support Administrator

Cherry Professional is recruiting for this role on behalf of the client