£19000 - £22000 per annum
3 months ago
Customer Support Assistant | £21,500 | Castle Donington
Do you have a passion for customer service? Do you want to work in a fast-paced environment with a supportive team? Cherry Professional are working with a market-leading manufacturing company, based in Castle Donington, to recruit an experienced and driven Customer Support Assistant. You will be office-based, working as part of a team where you will be the initial point of contact for customer orders, queries and advice. You will be working in a supportive environment surrounded by a friendly team to ensure customers are given a high quality of service.
- Receiving orders and following up on queries.
- Sales order-processing and implementing sales initiatives.
- Leasing with technical support teams to find solutions for customers.
- Leasing with service department to process orders.
- Providing outstanding customer service.
- Lease at all levels with accounts, sales and transport teams.
The ideal candidate should:
- Be customer focused.
- Ensure high levels of quality in their work.
- Be able to problem solve.
- Take ownership of their tasks.
- Have good literacy and numeracy skills.
- Have excellent communication skills.
What’s on offer?
- Permanent Contract