Customer Support Assistant

  • Location

    Derbyshire

  • Sector:

    Customer Service, Administration & Business Professionals

  • Job type:

    Permanent

  • Salary:

    £19000 - £22000 per annum

  • Contact:

    Tom Stanley

  • Contact email:

    tom.stanley@cherryprofessional.co.uk

  • Contact phone:

    01159222240

  • Job ref:

    BH-18743

  • Published:

    6 months ago

  • Expiry date:

    2048-09-11

  • Startdate:

    2021-05-16

  • Consultant:

    Tom Stanley

Customer Support Assistant | £21,500 | Castle Donington
Do you have a passion for customer service? Do you want to work in a fast-paced environment with a supportive team? Cherry Professional are working with a market-leading manufacturing company, based in Castle Donington, to recruit an experienced and driven Customer Support Assistant. You will be office-based, working as part of a team where you will be the initial point of contact for customer orders, queries and advice. You will be working in a supportive environment surrounded by a friendly team to ensure customers are given a high quality of service.

Responsibilities:
- Receiving orders and following up on queries.
- Sales order-processing and implementing sales initiatives.
- Leasing with technical support teams to find solutions for customers.
- Leasing with service department to process orders.
- Providing outstanding customer service.
- Lease at all levels with accounts, sales and transport teams.

The ideal candidate should:
- Be customer focused.
- Ensure high levels of quality in their work.
- Be able to problem solve.
- Take ownership of their tasks.
- Have good literacy and numeracy skills.
- Have excellent communication skills.

What’s on offer?
- £21,500
- Permanent Contract

You may have previously been in or applied for roles such as Customer Service Assistant, Customer Assistant or Customer Support. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

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