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Customer Support Administrator

Customer Support Administrator

  • Location

    Alfreton, Derbyshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £18000.00 - £20000.00 per annum

  • Contact:

    Georgia Johnson

  • Contact email:

    georgia.johnson@cherryprofessional.co.uk

  • Job ref:

    BBBH14730_1559571926

  • Published:

    6 months ago

  • Expiry date:

    2019-07-03

  • Consultant:

    #

We are currently recruiting for a Customer Support Administrator to join a well established company in Alfreton, Derbyshire.

Responsibilities

- To provide excellent Customer Service and support to internal and external customers
- Assist in developing colleagues' knowledge of customer accounts
- Manage and prioritise daily / weekly workload
- Working on Microsoft applications including Word, Excel and Outlook
- Ensure all Customer Service calls are dealt with in a timely manner
- Excellent attention to detail
- Processing orders
-Corresponding via email

Ideal Person

-Good knowledge of Microsoft applications
-Professional telephone manner in order to provide the best customer service possible
- Strong communication
-Good time management skills
-A passion for Customer Service

You will be required to work 37.5 hours pe week on a shift basis - evenings, weekends and bank holidays as required.

If you are interested please apply straight away.