Customer Service Executive

  • Location


  • Sector:

    Customer Service

  • Job type:


  • Salary:

    £25000 - £26000 per annum, Benefits: Free Parking

  • Contact:

    Tara Rubbani

  • Contact email:

  • Contact phone:

    07741 833021

  • Job ref:


  • Published:

    20 days ago

  • Expiry date:


  • Startdate:


  • Consultant:

    Tara Rubbani

Customer Service Executive | Salary £25,000-£26,000 | Permanent | Immediate Start | Nottingham

Cherry Professional is currently recruiting for a small but successful organisation in BinghamNottinghamshire. In the role of a Customer Service Executive, you will provide support to a busy sales team and ensure all orders and queries are dealt with promptly.

Do you have a strong background in a Customer Service role, are you looking for a rewarding role? this role would be ideal for you!

Key responsibilities,
To deal with all inbound customers calls.
You will be processing orders from customers.
To arrange the deliveries dates for customer requirements.
You will manage and escalate customer complaints and issues.
To deal with issues and liaise with the couriers to solve the problems.
Ensuring all inboxes and portals are up to date by the end of each day.
You will provide customers with products information.
To manage the returns, faulty products, wrong delivery and delayed delivery and inform customers.

Ideal Person,
Excellent communication skills. 
Driven and motivated.
Ability to work in a fast-paced environment.
Able to work under pressure.
Extremely high attention to detail.
Engaging and bubbly personality.
Patient with good listening skills.
Capability to multi-task. 
Have a background in customers.

What’s on offer,
31 days holiday (including bank holidays) will be required to work some bank holidays
Excellent Facilities on-site gym/ ping pong table/ play station room
Hours of work four days a week
Onsite free parking
Leisure Centre nearby
Close to the train station.

Cherry Professional is recruiting on behalf of the client. Other roles you may have applied for: Customer Service Assistant, Customer Service Operative, Order processor, Customer Service Agent. Inbound Adviser , outbound Adviser, Inbound Customer Services, Outbound Customer Services.

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.