Customer Service Assistant

  • Location

    Heanor

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £21000 per annum

  • Contact:

    Tom Stanley

  • Contact email:

    tom.stanley@cherryprofessional.co.uk

  • Contact phone:

    01159222240

  • Job ref:

    BH-20849

  • Published:

    29 days ago

  • Expiry date:

    2022-08-11

  • Startdate:

    2022-07-11

  • Consultant:

    Tom Stanley

Customer Service Assistant | Permanent | £21,000 | Derbyshire

Cherry Professional are excited to be working with a leading science-based company to recruit in the customer service department. You’ll be responsible for a first-class customer service to the colleagues and customers. The role mainly facilitates an efficient and cost-effective order to cash process for customers to support the sales function.

Key Responsibilities:
Coordination of order fulfilment between local production, purchasing, QC, warehousing &
distribution departments and business managers.
Customer order entry into SAP.
Coordinate the fulfilment of raw materials deliveries including export documentation.
Maintenance of customer & raw material master data in SAP.
Assistance with cash management process, liaising with Kaiseraugst, business managers & customers.
Assist with the timely progression/resolution of CCRs.
Coordinate the return of goods process issue of debit and credit notes in line with authorization
procedures.
Rebate agreement management & order to cash management.
 
Ideal Candidate:
Successful candidates will be expected to have at least an HNC in an administration related subject
and/or have several years of customer service experience.
Knowledge and experience of SAP and supporting tools to SAP is essential.
You’ll be experienced in Import and Export documentation, invoice flows, domestic and overseas in a global company.
Candidates should have a good working knowledge of MS Office applications.
 
You may have also applied for: Customer Service, CSA, administrator, data-entry.
Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.


Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
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