Customer Service Agent

Customer Service Agent

  • Location

    Burton-On-Trent, Staffordshire

  • Sector:

    Customer Service

  • Job type:


  • Salary:

    £142 - £17500.00 per annum

  • Contact:

    Kerry Metcalf

  • Contact email:


  • Job ref:


  • Published:

    over 1 year ago

  • Duration:

    6 months

  • Expiry date:


  • Startdate:


Customer Service Agent - 6 month contract

£17,500 - full time

Are you looking to work for an innovative and exciting organisation in Burton and can you start with a short notice?


-Offer a high level of customer service at all times on the phone and via email response
-Upsell and promote products to your clients
-Proactively develop new business
-Be able to seek out new business opportunities
-Share and communicate key information with colleagues
-Resolve customer queries
-Positively work to the company's SLA's
-Update Customer records on inhouse CRM system


-Customer focused - Ability to listen and respond to customers providing a quality driven service
-Effective Working Relationships - Ability to work in a team by demonstrating flexibility, a fun attitude and the ability to share knowledge
-Sales focused - Ability to maximise opportunities on all calls and promote products and services
-Excellent time management
-Ability to build rapport and develop key relationships
-Problem Solving and Decision Making abilities

Benefits include

33 days holiday inc bank holidays
Parking onsite
Discounted rates within the companies Restaurant/Cafeteria

This is wonderful opportunity for a driven Customer Service Agent, this opportunity is for 6 months initially.

Other roles you may have applied for include ' Sales Advisor, Call Centre agent, telesales, business development, Sales coordinator, Customer service associate'

We are recruiting this on behalf of their client