Customer Service Advisor (Part-time)
-
Location
Derby, Derbyshire
-
Sector:
-
Job type:
-
Salary:
£9.00 - £9.50 per hour
-
Contact:
Kate Lavery
-
Contact email:
kate.lavery@cherryprofessional.co.uk
-
Job ref:
BBBH14936_1560869139
-
Published:
6 months ago
-
Duration:
6 months
-
Expiry date:
2019-07-07
-
Startdate:
June 2019
-
Consultant:
#
Customer Service Advisor- Derby- Temporary 6 month contract
Cherry Professional are currently working with a North Derbyshire based organisation to recruit part time Customer Service Advisors on a part time basis. Whilst there are various shift patterns available, there is the need to cover some weekend shifts.
Responsibilities
Dealing with customer enquiries from inbound calls
Answering customer queries via email
Updating in house systems to keep records accurate
Build relationship with internal stakeholders
Handling any complaints in a quick and effective manner
Investigate and resolve any issues
Achieve KPIs and targets
Ideal Person
Thrive in a fast paced environment
Excellent communication skills - both verbal and written
Adaptable to deal with a wide range of people
Ability to think on your feet and stay calm under pressure
Other roles you may have applied for: Customer Service Assistant, Customer Service Administrator, Customer Relations Officer, Inbound Call Centre Agent, Call Centre Agent
Cherry Professional is recruiting for this role on behalf of the client
