Customer Service

Customer Service Advisor

Customer Service Advisor

  • Location

    Derbyshire

  • Sector:

    Customer Service

  • Job type:

    Contract

  • Salary:

    £142 - £17500.00 per annum

  • Contact:

    Kerry Bilson

  • Contact email:

    kerry.bilson@cherryprofessional.co.uk

  • Job ref:

    BBBH15291_1564567668

  • Published:

    about 2 months ago

  • Duration:

    6 months

  • Expiry date:

    2019-08-06

  • Startdate:

    ASAP

  • Consultant:

    #

Customer Service Advisor - 6 month contract - Burton

£17,500 - full time

Are you looking to an innovative and exciting organisation in Burton and can you start with a short notice?

Responsibilities
- Offer a high level of customer service at all times on the phone and via email response
- Upsell and promote products to your clients
- Proactively develop new business
- Be able to seek out new business opportunities
- Share and communicate key information with colleagues
- Resolve customer queries
- Positively work to the company's SLA's
- Update Customer records on inhouse CRM system

Skills/Qualities
- Customer focused - Ability to listen and respond to customers providing a quality driven service
- Effective Working Relationships - Ability to work in a team by demonstrating flexibility, a fun attitude and the ability to share knowledge
- Sales focused - Ability to maximise opportunities on all calls and promote PBC products and services
- Excellent time management
- Ability to build rapport and develop key relationships
- Problem Solving and Decision Making abilities

Benefits include
- 33 days holiday inc bank holidays
- Parking onsite
- Discounted rates within the companies Restaurant/Cafeteria

This is wonderful opportunity for a driven Customer Service Agent, this opportunity is for 6 months initially.

Other roles you may have applied for include ' Sales Advisor, Call Centre Agent, Telesales, Business development, Sales coordinator, Customer service associate'