Customer Service Advisor

  • Location

    Nottinghamshire

  • Sector:

    Customer Service, Administration & Business Professionals

  • Job type:

    Permanent

  • Salary:

    £19500 per annum

  • Contact:

    Alice Edmonds

  • Contact email:

    alice.edmonds@cherryprofessional.co.uk

  • Contact phone:

    0115 9222240

  • Job ref:

    BH-20000

  • Published:

    19 days ago

  • Expiry date:

    2022-01-28

  • Startdate:

    2021-12-29

  • Consultant:

    Alice Edmonds

Customer Service Advisor | Permanent | Nottingham | £19500 salary

Cherry Professional are currently working with a renowned Nottingham based client who are recruiting for a Customer Service Advisor

Are you passionate, dedicated and can put the customer at the heart of everything you do? Do you want to join a lively and friendly team and join an organisation who offer fantastic benefits including an onsite gym, staff discounts and a staff restaurant?

Responsibilities
To answer calls and emails from our customers and colleagues, being personal and professional whilst responding within a timely manner
To build relationships with your colleagues
To help provide customers with the best possible service
Assisting customers with queries and taking ownership of problems

Ideal Person
Previous customer service experience
Acustomer focused individual who takes pride in helping and supporting people
Strong IT skills
Enjoys working as a team
Flexible with availability to work some evenings and weekends.
Excellent communication skills.

Benefits
This is a full-time permanent role paying £19,500
The company pay for your life insurance which you can top up to include family members
Excellent holiday entitlement starting from 25 days plus bank holidays
Discount vouchers for your friends and family
The option to buy and sell holiday entitlement

The Customer Service department is open 7 days a week. The shift pattern is on a rolling 7-week rota so you can see what your shifts are far in advance.

Opening hours for the customer service department are:
Monday – Friday 8.30AM-7PM, Saturday – 9AM-5PM and Sunday – 10AM-4PM

Other roles you may have applied for: Customer Service Operative, Customer Service Assistant, Inbound Customer Service, Inbound Call Centre Agent, Call Centre Advisor.


Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

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