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Customer Service Advisor

Customer Service Advisor

  • Location

    Nottingham, Nottinghamshire

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £8.25 - £8.50 per hour

  • Contact:

    Kate Lavery

  • Contact email:

    kate.lavery@cherryprofessional.co.uk

  • Job ref:

    BBBH12474_1538670623

  • Published:

    about 2 months ago

  • Duration:

    On-going

  • Expiry date:

    2018-10-08

  • Startdate:

    October 2018

  • Consultant:

    #

Cherry Professional are currently recruiting for a Customer Service Advisor for a well known and loved Nationwide organisation in Central Nottingham.

Responsibilities

Answering inbound calls in professional and timely manner
Dealing with customer enquiries via email and a live web chat service
Handling high volumes of inbound calls
Sending outbound emails to resolve customer complaints and queries
Using the internal systems to source products and update customer records

Ideal Person

Ability to multi-task and work at a fast pace
Good communication skills
The ability to solve problems
Previous customer service experience is preferred

An immediate start is available for the right candidate.

Other roles you may have applied for: Customer Service Administrator, Customer Service Co-ordinator.

Cherry Professional are recruiting for this role on behalf of the client.