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Customer Service Adviser

Customer Service Adviser

  • Location

    Nottingham, Nottinghamshire

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    Up to £8.00 per hour

  • Contact:

    Kate Lavery

  • Contact email:

    kate.lavery@cherryprofessional.co.uk

  • Job ref:

    BBBH11754_1536655119

  • Published:

    2 months ago

  • Duration:

    On-going

  • Expiry date:

    2018-10-11

  • Startdate:

    September 2018

  • Consultant:

    #


Cherry Professional are recruiting for a Customer Service Adviser for our reputable client based in Nottingham. This is an exciting opportunity for the right candidate to join a vibrant and continuously evolving business.
This is an excellent opportunity for an organised, experienced and confident individual looking to make a positive impact in a business and support them through their peak period from October until January 2019.

Responsibilities
You will be responsible for dealing with your customer base on a day to day basis, liasing with both clients and customers to ensure a smooth and efficient service
You will need to be able to build a strong relationships with existing clients and customers
Be reactive in situations and stay calm under pressure and think on your feet
Following the process right through to the end ensuring handling any issues efficiently and confidently
Be able to investigate and solve any issues that arise
Prioritise workloads and have the ability to manage your own time effectively
Speaking to customers via email and phone in a confident and professional manner

Ideal candidate
Previous courier experience would be an advantage
Self-motivated
Reliable Enthusiastic and a strong Customer service background
Accurate with attention to detail
Strong written and verbal communication skills
Able to prioritise work load
Able to take ownership of the task in hand
Personable and able to build relationships with customers

Other roles you may have applied for: Customer Service Assistant, Customer Service Coordinator, Customer Service Executive

Cherry Professional are recruiting this on the behalf of their client