Customer Service

Customer Service Administrator

Customer Service Administrator

  • Location

    Nottinghamshire

  • Sector:

    Administration & Business Professionals

  • Job type:

    Temporary

  • Salary:

    £8.50 - £9.00 per hour

  • Contact:

    Kate Lavery

  • Contact email:

    kate.lavery@cherryprofessional.co.uk

  • Job ref:

    BBBH15294_1564584338

  • Published:

    about 2 months ago

  • Duration:

    8 weeks

  • Expiry date:

    2019-07-31

  • Startdate:

    August 2019

  • Consultant:

    #

Customer Service - Mansfield - £8.50 - £9.00 per hour

Cherry Professional are currently recruiting for a Customer Service Administrator to join a friendly and dynamic Healthcare team on a temporary basis.

Responsibilities
- Arranging, placing sales order, calling the customer for any out of schedule deliveries
- Processing any internal orders
- Processing machine spares orders and advising technicians / customers of any stock out issues / delivery dates
- Ensure that orders are received and input accurately and in time to meet picking deadlines
- Keep customers informed of any problems in relation to their orders
- Deal with all customer queries promptly and efficiently with all available expertise.
- Keep own filing up to date at all times
- Prioritise own account workload on the basis of due delivery date.
- Check allocated call list several times daily to ensure all allocated accounts orders have been processed for the coming week
- Confirmation letter to patients on their shipments


Ideal Person
- Admin experience
- Customer care experience
- Busy office experience
- Outgoing personality
- Smart appearance
- Ability to cope under pressure and able to work to deadlines
- Able to work individually and as part of a team
- IT Skills essential - Word packages, Excel packages, PowerPoint packages

Other roles you may have applied for: Patient Coordinator, Medical Secretary, Healthcare Administrator, Customer Care Coordinator, Administration Assistant

Cherry Professional are currently recruiting for this role on behalf of the client