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Customer Service Administrator

Customer Service Administrator

  • Location

    Mansfield, Nottinghamshire

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £8.00 - £9.00 per hour

  • Contact:

    Kate Lavery

  • Contact email:

    kate.lavery@cherryprofessional.co.uk

  • Job ref:

    BBBH13946_1552565159

  • Published:

    6 months ago

  • Duration:

    4-6 weeks

  • Expiry date:

    2019-03-20

  • Startdate:

    March 2019

  • Consultant:

    #

Cherry Professional are currently recruiting for a Customer Service Administrator to join a friendly and dynamic Healthcare team on a temporary basis.

Responsibilities

  • Arranging, placing sales order, calling the customer for any out of schedule deliveries
  • Processing any internal orders
  • Processing machine spares orders and advising technicians / customers of any stock out issues / delivery dates
  • Ensure that orders are received and input accurately and in time to meet picking deadlines
  • Keep customers informed of any problems in relation to their orders
  • Deal with all customer queries promptly and efficiently with all available expertise.
  • Keep own filing up to date at all times
  • Prioritise own account workload on the basis of due delivery date.
  • Check allocated call list several times daily to ensure all allocated accounts orders have been processed for the coming week
  • Confirmation letter to patients on their shipments

    Ideal Person
  • Admin experience
  • Customer care experience
  • Busy office experience
  • Outgoing personality
  • Smart appearance
  • Ability to cope under pressure and able to work to deadlines
  • Able to work individually and as part of a team
  • IT Skills essential - Word packages, Excel packages, PowerPoint packages


Other roles you may have applied for: Patient Coordinator, Medical Secretary, Healthcare Administrator, Customer Care Coordinator, Administration Assistant

Cherry Professional are currently recruiting for this role on behalf of the client