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Customer Service Administrator

Customer Service Administrator

  • Location

    Ilkeston, Derbyshire

  • Sector:

    Administration & Business Professionals

  • Job type:

    Permanent

  • Salary:

    £76 - £17500.00 per annum + 23 days holiday & 8 stat

  • Contact:

    Kerry Metcalf

  • Contact email:

    kerry.metcalf@cherryprofessional.co.uk

  • Job ref:

    BBBH13820_1551691448

  • Published:

    3 months ago

  • Expiry date:

    2019-03-03

  • Startdate:

    ASAP

  • Consultant:

    #


Customer Service Administrator job - Permanent - Ilkeston £17,500

This is an excellent opportunity for an experienced Customer Service Administrator looking for a new and exciting challenge to be part of a small and expanding team.

Responsibilities
Outbound & inbound call handling (customer service non sales)
Reception duties
Process bespoke and complex orders
Create customer accounts through CRM system
Process complaints and resolve returns etc
Ad-hoc administrative duties
Chasing clients for documentation
Liaising with clients and being able to provide a high level of customer service and update the CRM system

Ideal candidate
Enthusiastic to learn
Able to work as part of a team
Able to offer a very high level of customer service
Organised and accurate
Confident with Microsoft Office applications

Full time - Permanent
09:00-17:00 Mon-Fri
23 days holiday plus 8 stat
Salary due to increase after 6 months based on performance

If this sounds like the job for you and you can start immediately, please do apply.
Cherry Professional are recruiting this on behalf of their client.