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Customer Service Administrator

Customer Service Administrator

  • Location

    Nottingham, Nottinghamshire

  • Sector:

    Customer Service

  • Job type:

    Temporary

  • Salary:

    £8.50 - £9.50 per hour

  • Contact:

    Tom Williams

  • Contact email:

    tom.williams@cherryprofessional.co.uk

  • Job ref:

    BBBH13201_1546250816

  • Published:

    15 days ago

  • Duration:

    Ongoing

  • Expiry date:

    2019-01-02

  • Startdate:

    ASAP

  • Consultant:

    #

Customer Service Administrator - Cherry Professional are currently recruiting for a customer service administrator to join a company based in Mansfield. This is an excellent to opportunity to advance your customer service skills and be a part of a nurturing and friendly environment.

Key Responsibilities :

- Making outbound calls to customers to confirm and check product deliveries.
- Respond to customer queries and make adjustments to deliveries where needed.
- To ensure customer call backs from outbound calls are completed.
- Ensure customer call notes are entered onto the internal system (SAP).
- To achieve KPIs set by the line manager.
- Assist with other duties outside the main job requirements.

Ideal Candidate :

- Previous customer service experience.
- Excellent telephone manner.
- Microsoft Office skills and SAP experience is desired.
- Highly motivated team player.
- Adpatable to change and happy to get involved in a variety of tasks.

Other roles you may have applied to include; Customer Service Advisor, Customer Service, Call Centre Agent, Administrator.

Cherry Professional are recruiting for this role on behalf of the client.