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Customer Service Administrator

Customer Service Administrator

  • Location

    Heanor, Derbyshire

  • Sector:

    Customer Service

  • Job type:

    Permanent

  • Salary:

    £17500.00 per annum

  • Contact:

    Georgia Johnson

  • Contact email:

    georgia.johnson@cherryprofessional.co.uk

  • Job ref:

    BBBH12747_1542017508

  • Published:

    27 days ago

  • Expiry date:

    2018-11-27

  • Consultant:

    #


Cherry Professional are currently recruiting for a Customer Service Administrator to join an innovative company in Derbyshire.

Responsibilities

-To provide excellent Customer Service and support to internal and external customers
-To be professional at all times ensuring you escalate any Customer Service issues to your line -manager
-Ensure the smooth running of one or more corporate accounts
-Assist in developing colleagues' knowledge of customer accounts
-Manage and prioritise daily / weekly workload
-Working on Microsoft applications including Word, Excel and Outlook
-Ensure all Customer Service calls are dealt with in a timely manner
-Good attention to detail
-Ensure all customers' orders are processed with 24 hours of receipt

Ideal Person

-Good knowledge of Microsoft applications
-Professional telephone manner in order to provide the best customer service possible
-Ability to communicate to people at all levels of the business-
-Good time management skills
-Ideally have knowledge of corporate wear, but not essential
-A passion for Customer Service

Other roles you may have applied for may include Customer Service Representative, Customer Service Agent, Customer Service Executive, or Customer Service Rep

Cherry Professional are recruiting this role on behalf of the client