£17000 per annum
about 1 month ago
Customer Service Advisor | Nottingham | Salary - £17,000 | Exclusive to Cherry
Cherry Professional are currently working with a South Nottingham based organisation to recruit a Customer Service Advisor on a permanent basis.
This role is working as part of a lively and dedicated team who are passionate about ensuring that customers are truly looked after and any issues they have are looked after efficiently. This team work on a rota basis and there will be the need to work some evenings and weekends.
Deal with high volumes of queries from customers via email, telephone and social media accounts
Liaise with internal customers to find resolutions to customer queries
Assist internal stakeholders with finding solutions to customer queries
Place orders for customers through internal systems
Update customer accounts with relevant information
Share best practice with wider customer service team
Desirable Skills and Experience,
Excellent customer service experience is essential
Great written and spoken English is essential
Strong IT skills
You will have a professional manner and be passionate about customer service
What's on Offer?
Salary of £17,000 plus a competitive package
Great benefits including gym membership, retail discounts, on site canteen and free parking
The opportunity to work in a fun, lively and dedicated team
The opportunity to work for an organisation who places a high value on career progression for those that want it
Other roles you may have applied for:
Customer Service Operative, Customer Service Assistant, Inbound Customer Service, Inbound Call Centre Agent, Call Centre Advisor
Cherry Professional are recruiting for this role on behalf of the client