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Customer Operations Executive

Customer Operations Executive

  • Location

    Nottinghamshire

  • Sector:

    Administration & Business Professionals

  • Job type:

    Permanent

  • Salary:

    Up to £18500.00 per annum

  • Contact:

    Claire Gregory

  • Contact email:

    claire.gregory@cherryprofessional.co.uk

  • Job ref:

    BBBH15651_1568390287

  • Published:

    2 months ago

  • Expiry date:

    2019-10-13

  • Startdate:

    asap

  • Consultant:

    #

Customer Operations Executive - Permanent/Temporary - £18,500 - Full Time - Nottingham

Cherry Professional are currently recruiting for several Customer Operations Executive for their Nottingham based client. You will be a key part of the team managing new and existing client accounts as well as individual accounts. This is a unique opportunity to work at a fast-growing online company, investing in technology. Due to expansion of their City Centre offices the company is looking to take hire 2 candidates on a permanent basis and 2 on a temporary basis which will likely run until the end of November 2019. Suitability for the roles will be assessed at interview stage.

Responsibilities:

- Working in a target driven environment focusing on excellent customer experience

- Hitting and exceeding KPI targets

- Manage relationships with customers, agents and clients

- Educate clients on the services that are offered

- Manage and prioritise work-load and time against deadlines

Must have requirements:

- Exceptional Customer Service skills

- CRM based customer care

- Experience of working in target driven environment

- Excellent communication skills

- A self-starter who can prioritise and manage their own work-load and time

- Desirable requirements

- Previous Reference Industry Experience

- Experience working with Insurance Products

- Degree qualification or similar

Other roles that you may have applied for include Customer Service Advisor, Temporary Customer Service Advisor, Customer Service Executive, Temporary Customer Service Executive, Call Centre Agent, Temporary Customer Service Agent


Cherry Professional are advertising this role on behalf of the client.