Customer Operations Assistant

  • Location

    Derbyshire

  • Sector:

    Customer Service, Administration & Business Professionals

  • Job type:

    Contract

  • Salary:

    £17550 per annum

  • Contact:

    Tom Stanley

  • Contact email:

    tom.stanley@cherryprofessional.co.uk

  • Contact phone:

    01159222240

  • Job ref:

    BH-18842

  • Published:

    26 days ago

  • Expiry date:

    2021-06-19

  • Startdate:

    2021-05-19

  • Consultant:

    Tom Stanley

Administrator | 6-month FTC | £17,550 | Derby  
Cherry professional are working alongside a nationwide retailer to recruit an adaptable administrator. Our client’s administrators are key to head office function and are responsible for supporting all aspects of the customer operations team's processes. Want to work for a Sunday Times Top 100 Best Company to work for? A company that has retained this accolade for 5 years in a row? A company that is as focused on the employee experience as much as the customers?

Key Responsibilities:
- Deal with aspects of the online banking system
- Processing allocation of bank transfers to customer records
- Processing of customer refunds and part exchange finance settlements
- Working with Sage200 system to enter transactions to the system
- Ability to cover other responsibilities in the team
- Liaising with other key departments on site to ensure a seamless process
- Dealing with customers over the phone to verify their details
- Occasion support to other head office functions

The ideal candidate should have:
- Administrative experience
- Willingness to learn
- Have drive to succeed
- Experience using SAGE is desirable but not a necessity
- Have customer focused values

You may also have applied for Administrative Assistant, Sales Administrator or Customer Service Administrator.

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

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