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Branch and Community Development Manager

Branch and Community Development Manager

  • Location

    Nottinghamshire, England

  • Sector:

    Administration & Business Professionals

  • Job type:

    Permanent

  • Salary:

    £36000.00 - £38000.00 per annum

  • Contact:

    Annie Thomas

  • Contact email:

    annie.thomas@cherryprofessional.co.uk

  • Job ref:

    BBBH16198_1574429094

  • Published:

    15 days ago

  • Expiry date:

    2019-12-22

  • Consultant:

    Annie Thomas

Branch and Community Development Manager - North Nottinghamshire - £36,000 - £38,000

Cherry Professional are excited to be recruiting on behalf of a trusted financial services firm based in North Nottingham in their search for a Branch and Community Development Manager to ensure the smooth running of internal and external operations and community relationships.

Reporting to the Commercial Development Manager the role offers a fantastic opportunity to ensure that branch objectives are achieved, targets are set, and results are regularly monitored and accurately reported.

Key responsibilities:

- Manage, motivate and support the Customer Service Managers and branch staff
- Responsible for the supervision of branch staff across all branches via the Customer Services Managers
- Ensuring that staff provide an exceptional standard of customer service and are selling and promoting products/services according to customer needs
- To regularly liaise with Senior Management on matters relating to branch operations and community matters
- Instigate and deliver a training plan to ensure that all staff receive sufficient training
- To achieve an agreed level of sales from leads for mortgages, investments, protection and insurance products
- Recruitment selection and interviewing of prospective employees as required
- Manage, oversee and administration of the Charitable Trust
- Carry out staff appraisals
- Representing the organisation at local events and business meetings
- Create and/or develop ideas to support both internal and external branch development and promotions
- Be fully conversant with policies, procedures and controls and ensure compliance with all relevant statutes and codes
- Responsibility for creating and maintaining strong relationships with individuals in local business, charities and other organisations to promote the sale of products and services


Ideal candidate qualities for this role:
- At least 2 years management experience
- Must come from a Banking/Building Society background
- Ability to work unsupervised
- Effective communicator
- Personable with a high level of integrity

Desirable:
- At least 2 years management experience in financial services
- Experience managing staff across multiple sites
- Knowledge of BCOBS/MCOBS regulation
- CeMap/Diploma Qualified
- Educated to degree level

Our client provides excellent benefits including:

- Annual bonus scheme
- 22 days holiday plus statuary bank holidays
- Birthday leave
- FREE breakfast daily
- Onsite yoga and massages
- Pension scheme - 5% matched contribution
- Healthcare plan


Other roles you may have applied for: Branch Manager and Customer Service Manager.

Cherry Professional is recruiting this role on behalf of the client.