£22000 per annum
28 days ago
Cherry professional are working with an expansive and exciting North Derbyshire based client to recruit an experienced Account Executive. You will be responsible for a portfolio of assigned clients and your aim is to create and nurture long-term relationships within your client base.
Develop relationships with key stakeholders among client portfolios.
Administer client orders ensuring requirements are met in an accurate and timely manner.
Create and implement Service Development Plans to address clients’ business needs.
Advise clients on creating optimal supply solutions.
Act as point of contact for complaints and escalate issues as appropriate.
Ensure both the company and clients adhere to contract terms.
The Ideal Candidate:
Minimum 3 years’ experience working within a customer service environment.
Ability to establish and maintain trusted and loyal relationships, both internally and externally at all levels.
Have excellent attention to detail.
Competent in all Microsoft Office products; Word, Excel, and PowerPoint.
Calm, confident manner.
Strong client-facing, communication skill.
Troubleshooting, complaint resolution management and multi-tasking skills.
Customer service orientation.
Full UK Driving Licence.
You may have also applied for roles such as Account Manager, Customer Service Advisor or Customer Service Assistant.