Customer Service Advisor

Location: Nottinghamshire

Job Type: Temporary/Interim

Contact Email: Kate.Lavery@cherryprofessional.co.uk

Contact Phone: 07769 189358

Sector: Administration and Business Professionals

Salary: 10.90

Start Date: 2024-02-12

Consultant: Kate Lavery

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Temporary Customer Service Advisor- Mansfield- Until March 2024- £10.90 per hour

Cherry Professional are currently recruiting for a well known and loved ecommerce organisation on the outskirts of Mansfield. The role of temporary Customer Service Advisor is to cover a busy period. You will be working alongside a team of dedicated advisors to ensure all orders are dealt with in an efficient and timely manner.

Responsibilities

Taking inbound calls on the customer service line
Respond to enquiry emails
Respond to complaint emails
Respond to complaint/query messages on chat
Assisting with overflow of calls as directed
Ensure a consistently high level of service is provided
Complete every customer order thoroughly
Promote and advise accurate information about current offers, promotions, and product availability
 
Ideal Person
 
Previous experience in a similar role (desirable)
Excellent telephone manner
Fast and methodical approach to working
Good IT skills
Team Player
A practical and flexible approach to working
 
Hours of work: Monday to Friday 9am-5pm with 1 weekend in March.

Due to the location of the offices, candidates must have their own transport
 
Other roles you may have applied for: Customer Service Assistant, Customer Service Administrator, Call Centre Agent, Customer Operations, Order processor
 
Cherry Professional is recruiting for this role on behalf of the client

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.

 

Job Application

  • Max. file size: 128 MB.
  • This field is for validation purposes and should be left unchanged.

Job Application

  • Max. file size: 128 MB.
  • This field is for validation purposes and should be left unchanged.

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