IT Software Support Technician

IT Software Support Technician

  • Location


  • Sector:

    Administration & Business Professionals

  • Job type:


  • Salary:

    £22000 - £27000 per annum, Benefits: Free parking

  • Contact:

    Tara Rubbani

  • Contact email:


  • Contact phone:

    0116 202 9780

  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


IT Software Support Technician | Ashby De La Zouch | £22,000 to £27,000 depending on experience.

Permanent full time hours of work 11am – 7pm or 7am to 3pm.

Are you an experienced IT Software Support Technician, looking for a new role? Cherry Professional is supporting an IT Specialist company based in Leicestershire, they has over 20 years’ experience within its industry. 

You will be working with a successful professional team, this role will offer you great working office environment.  As an IT Software Support Technical you will have the opportunity to be part of a successful, fast growing established company. 

To apply you must possess the following experience:
- Hands on experience of working with Microsoft SQL
- Strong knowledge of networking  (IP, Ports, DNS, DHCP, VPNs, Etc.)
- Attention to detail 

Your responsibilities will include the following:
- Assist in software testing when required
- Provide 1st  and 2nd line software support to their customers. 
- Perform studies and diagnostics on data to highlight any patterns errors
- Offer internal IT support to all company users
- Provide analytical support to the developers and other departments
- Manage all IT  issues and perform root cause analysis
- Provide software testing as required

Ideal candidate will have:
- Excellent communication skills across all levels including stakeholders 
- Experience in working with a support ticketing system
- Experience of remote management 
- Ability to work under pressure to meet deadlines
- Experience of remote management 

In return for your hard work and commitment, our client provides excellent benefits to include the following :
- Free car parking
- 25 days annual leave plus bank holidays
- Pension
- Career development

Does this role have everything you are looking for and matches your set skills? If so I would like to hear from you email or call Tara Rubbani for further details. Have you also applied for the following roles Help Desk TechnicianIT Support Specialist, Technical Specialist, Senior Support SpecialistTechnical Support Engineer, 1st Line Technical Support, Software Support.