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Customer Service Administrator

Customer Service Administrator

  • Location

    Derbyshire

  • Sector:

    Administration & Business Professionals , Customer Service

  • Job type:

    Contract

  • Salary:

    £17500 per annum, Benefits: 33 days holiday, perk box, discounted rates

  • Contact:

    Kerry Metcalf

  • Contact email:

    Kerry.Bilson@cherryprofessional.co.uk

  • Contact phone:

    01332 465 040

  • Job ref:

    BH-16925

  • Published:

    about 1 month ago

  • Duration:

    6 months

  • Expiry date:

    2020-03-19

  • Startdate:

    2020-02-20 00:00:00

  • Consultant:

    #

Customer Service Administrator | 6 month Contract | Burton

This is a really exciting opportunity for an experienced Customer Service professional! If you want to be part of an innovative and energetic organisation and you can start within a short notice - keep reading. 

Responsibilities
- Offer a high level of customer service at all times on the phone and via email response
- Upsell and promote products to your clients
- Proactively develop new business
- Be able to seek out new business opportunities
- Share and communicate key information with colleagues
- Resolve customer queries
- Positively work to the company’s SLA’s
- Update customer records on inhouse CRM system

Skills/Qualities
- Customer focused – Ability to listen and respond to customers providing a quality driven service
- Effective Working Relationships – Ability to work in a team by demonstrating flexibility, a fun attitude and the ability to share knowledge
- Ability to maximise opportunities on all calls and promote PBC products and services
- Excellent time management
- Ability to build rapport and develop key relationships
- Problem Solving and Decision Making abilities
 
Benefits include
- 33 days holiday inc bank holidays
- Parking onsite
- Discounted rates within the companies Restaurant/Cafeteria

 
This is wonderful opportunity for a driven Customer Service Agent, this opportunity is for 6 months initially with a view to go permanent.

Other roles you may have applied for include Sales Advisor, Call Centre Agent, Telesales, Business Development, Sales Coordinator, Customer Service Associate