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Customer Service Administrator

Customer Service Administrator

  • Location

    Derbyshire

  • Sector:

    Customer Service

  • Job type:

    Contract

  • Salary:

    £17500 per annum

  • Contact:

    Kerry Metcalf

  • Contact email:

    Kerry.Bilson@cherryprofessional.co.uk

  • Contact phone:

    01332 465 040

  • Job ref:

    BH-15291

  • Published:

    6 months ago

  • Duration:

    6 month

  • Expiry date:

    2020-01-30

  • Startdate:

    2020-01-02

  • Consultant:

    #

Customer Service Agent | 6 month contract | £17,500 | Full Time

 Are you looking to work for an innovative and exciting organisation in Burton and can you start with a short notice?

 Responsibilities
- Offer a high level of customer service at all times on the phone and via email response
- Upsell and promote products to your clients
- Proactively develop new business
- Be able to seek out new business opportunities
- Share and communicate key information with colleagues
- Resolve customer queries
- Positively work to the company’s SLA’s
- Update Customer records on inhouse CRM system

 Skills/Qualities
- Customer focused; Ability to listen and respond to customers providing a quality driven service
- Effective Working Relationships; Ability to work in a team by demonstrating flexibility, a fun attitude and the ability to share knowledge
- Sales focused; Ability to maximise opportunities on all calls and promote PBC products and services
- Excellent time management
- Ability to build rapport and develop key relationships
- Problem Solving and Decision Making abilities

 Benefits include
- 33 days holiday inc bank holidays
- Parking onsite
- Discounted rates within the companies Restaurant/Cafeteria


This is wonderful opportunity for a driven Customer Service Agent, this opportunity is for 6 months initially.

Other roles you may have applied for include Sales Advisor, Call Centre Agent, Telesales, Business Development, Sales Coordinator, Customer Service Associate